Terms and Conditions – Upgraded Electronics
Effective Date:
Welcome to Upgraded Electronics. By accessing our website, making a purchase, or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1. General Information
Company Details:
- Business Name: Upgraded Electronics
- Website: www.upgradedelectronics.com
- Email: info@upgradedelectronics.com
- Phone: 1-800-UPGRADED (1-800-874-7233)
Acceptance of Terms: By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
2. Product Information & Descriptions
Device Condition:
- All devices are professionally restored and tested
- Products are graded as “Grade A Quality” unless otherwise specified
- Detailed condition descriptions are provided for each device
- Images shown are representative; actual device may vary slightly in appearance
Specifications:
- We strive for accuracy in all product specifications
- Technical specifications are based on manufacturer data
- Performance may vary based on usage and software configuration
- Upgraded Electronics is not responsible for minor specification discrepancies
Availability:
- All products are subject to availability
- Prices and inventory may change without notice
- We reserve the right to limit quantities per customer
3. Pricing & Payment
Pricing Policy:
- All prices listed in USD unless otherwise stated
- Prices include any applicable taxes where required
- Shipping costs are calculated separately and shown at checkout
- We reserve the right to modify prices at any time
Payment Methods:
- We accept major Bank Transfer, Wire Transfer and Crypto currency
- Payment is processed immediately upon order confirmation
- All transactions are processed through secure, encrypted channels
- Declined payments may result in order cancellation
Sales Tax:
- Sales tax will be applied where legally required
- Tax rates are based on shipping address and local regulations
4. Ordering & Fulfillment
Order Process:
- Orders are subject to acceptance and inventory availability
- Order confirmation does not guarantee product availability
- We reserve the right to cancel orders for any reason
- Customers will be notified of any order changes or cancellations
Shipping Information:
- Processing time: 1-3 business days
- Shipping times vary by location and method selected
- Tracking information provided for all shipments
- Risk of loss transfers upon delivery confirmation
International Orders:
- International shipping available to select countries
- Customer responsible for customs duties and import taxes
- International orders may have extended delivery times
- Some payment methods may not be available for international orders
5. Returns & Exchanges
Return Policy:
- 30-day return window from delivery date
- Return Authorization (RA) required for all returns
- Items must be returned in original condition with all accessories
- Customer responsible for return shipping unless item is defective
Refund Process:
- Refunds processed within 3-5 business days of receiving return
- Refunds issued to original payment method
- Original shipping charges are non-refundable
- Restocking fees may apply to certain returns
Full details available in our Return & Refund Policy
6. Warranty & Disclaimers
Limited Warranty:
- 90-day hardware warranty from date of purchase
- Warranty covers manufacturing defects and hardware malfunctions
- Warranty does not cover physical damage, water damage, or software issues
- Warranty is non-transferable and applies only to original purchaser
Disclaimers:
- Devices are sold “as-is” beyond stated warranty period
- We make no warranties regarding software compatibility
- Battery life estimates are approximate and may vary
- Performance may be affected by age and usage patterns
Limitation of Liability:
- Liability limited to purchase price of the device
- Not liable for indirect, incidental, or consequential damages
- Not responsible for data loss or software-related issues
- Customer assumes responsibility for data backup and security
7. Privacy & Data Protection
Personal Information:
- We collect and process personal information as outlined in our Privacy Policy
- Customer data is protected using industry-standard security measures
- We do not sell or share personal information with third parties
- Customers have rights regarding their personal data
Device Data:
- Customers responsible for removing personal data before return/exchange
- Upgraded Electronics not responsible for any data remaining on devices
- We perform factory resets but recommend customers backup and wipe devices independently
8. Intellectual Property
Trademarks:
- “Upgraded Electronics” and related marks are our property
- Product names and trademarks belong to their respective owners
- Unauthorized use of our trademarks is prohibited
Website Content:
- All website content, including text, images, and design, is protected by copyright
- Content may not be reproduced without written permission
- Customer reviews and testimonials may be used for marketing purposes
9. Prohibited Uses
You agree NOT to:
- Use our services for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Post false, misleading, or defamatory content
- Violate any applicable laws or regulations
- Use automated systems to access our website
- Resell our products for commercial purposes without authorization
10. Account Terms
Account Creation:
- Accounts are for individual use only
- You are responsible for maintaining account security
- Must provide accurate and complete information
- One account per person/email address
Account Termination:
- We reserve the right to terminate accounts for violations of these terms
- Customers may close accounts at any time
- Outstanding orders and obligations survive account termination
11. Dispute Resolution
Governing Law:
- These terms are governed by [State/Country] law
- Any disputes will be resolved in [Jurisdiction] courts
- Both parties consent to jurisdiction in [Location]
Dispute Process:
- Initial disputes should be directed to customer service
- Good faith effort required to resolve disputes amicably
- Mediation preferred before litigation
- Class action lawsuits are waived
12. Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to:
- Natural disasters, pandemics, or emergencies
- Government actions or regulations
- Labor strikes or transportation disruptions
- Technology failures or cyber attacks
13. Modification of Terms
Changes to Terms:
- We reserve the right to modify these terms at any time
- Changes become effective immediately upon posting
- Continued use constitutes acceptance of modified terms
- Significant changes will be communicated to customers
Notification:
- Updates will be posted on our website
- Email notifications for material changes
- Date of last modification shown at top of page
14. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
15. Contact Information
For questions about these Terms and Conditions:
Customer Service:
- Email: legal@upgradedelectronics.com
- Phone: 1-800-UPGRADED (1-800-874-7233)
- Mail: Upgraded Electronics Legal Department [Address]
- Business Hours: Monday-Friday 9AM-6PM EST
16. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Upgraded Electronics. They supersede all prior communications and agreements relating to the subject matter herein.
Acknowledgment: By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.